As a refund to your credit card (not valid for cash on Delivery orders) if the company accepts after deducting the delivery charges if less than the stated minimum purchase amount. As an exchange (as appropriate) for the same amount or less, post-deducting delivery charges for another item from Moon Factory Outlet.As store credit in your moon factory outlet account, with 2 months expiry date.Upon receipt of the Goods and subject to the terms of this Agreement, a refund will be issued within 21 Business Days or more depending on the situation.Ĭredit may be returned to you only in the following ways: (only if products suffers from manufacturing defect) Items may not be returned for the reason that you changed your mind or you do not like it, we advise you to select your products carefully before purchasing ‘note that any selected product based on the picture will never be as actual, 5 to 10% chance of difference might be there’. Refunds/Partial or Full ‘decided by us’ (if applicable) Any item that is returned more than 7 working days after delivery. Any item not in its original condition is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer or brand (only through Moon Factory Outlet). To complete your return, we require a receipt or proof of purchase. Hygienic related products such as comforter sets/ towels etc. Health and personal care items/Cosmetics We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases or that may cause hygienical problems such as comforter sets/towels, etc. Perishable goods such as food, flowers, newspapers, or magazines seasonal items such as Ramadan Kareem, Eid Mubarak markings, etc… cannot be returned. Several types of goods are exempt from being returned. You must have a valid reason for returning it and must be approved by us first. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. Refunds will be done only through the Original Mode of Payment. If 24 hours have gone by since your delivery, unfortunately, we can’t offer you a refund or exchange for (reported defect Item). Report within same day of delivery to your doorstep. (Picture of problem + invoice to be attached) Only In-Store Credit will be issued if we confirm that your Item is Defected. Should be in perfect & working condition. Original Receipt to be presented - If no receipt we can not help your case. Only In-Store Credit will be issued if ' shop' confirms that your Item is Defected.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |